Internet on planes is magic, even if it’s broken
Everyone deserves great wifi in the sky when their airplane is equipped with it. We know when your flight’s wifi sucks, and we do our damndest to make sure it doesn’t. I pinky swear.
Fewer than 1% of flights have an actively disrupted connection at any point in time, and less than 0.1% of flights above 10,000 feet have connection disruptions. More on why that altitude matters later.
When your flight’s wifi isn’t working, here’s what’s probably going on.



